Client Experience Banker - Digital & Relationship Growth

Crump Life Insurance Svcs Inc; Virginia; On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Truist Financial Corporation is seeking a Part Time Universal Banker in the United States (Virginia) to provide distinctive client experiences, educate clients on digital banking options, and support sales outreach across branches.

The role emphasizes building client relationships, handling transactions, and staying compliant with internal controls while adapting to branch demands. Weekend and extended hours may be required, with competitive hourly pay and opportunities for incentive pay.

Qualifications

• High school diploma or equivalent required.
• Two years of teller or cash handling or client service experience required.
• Six months of client relationship building or sales experience required.
• Excellent interpersonal and communication skills required.
• Ability to multi-task under time constraints.
• Proficiency with basic computer applications (PC keyboard) and Office.
• Ability to travel to accommodate temporary staffing needs; weekends and extended hours may be required.

Responsibilities

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
• Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
• Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
• Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.

Skills

Excellent interpersonal and komunik?

Ability to multi-task under time

Travel to accommodate staffing needs

Weekend/extended hours availability

Microsoft Office

Education

High school diploma or equivalent education

Two years of teller or cash handling or client service experience

Six months of client relationship building or sales experience

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Part Time Universal Banker in the United States (Virginia) to provide distinctive client experiences, educate clients on digital banking options, and support sales outreach across branches.

The role emphasizes building client relationships, handling transactions, and staying compliant with internal controls while adapting to branch demands. Weekend and extended hours may be required, with competitive hourly pay and opportunities for incentive pay.