Client Experience Banker

Bank of America; Cincinnati (OH); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking options, and process cash transactions efficiently. You will build relationships, follow procedures, and connect clients to financial solutions while supporting the branch’s operations and cash handling responsibilities.

The role requires strong communication, adherence to laws, and availability for weekend or extended hours at nearby financial centers.

Formación

• High school diploma or GED required.
• Excellent customer service and cash handling skills.
• Ability to work weekends and extended hours

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities

Conocimientos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

High School Diploma

Descripción del empleo

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking options, and process cash transactions efficiently. You will build relationships, follow procedures, and connect clients to financial solutions while supporting the branch’s operations and cash handling responsibilities.

The role requires strong communication, adherence to laws, and availability for weekend or extended hours at nearby financial centers.