Client Experience Banker

Bank of America Corporation; Ellenton (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Bank of America Corporation is hiring to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build client relationships, connect customers to solutions, and support a high-quality client experience across financial services.

The role emphasizes strong communication, adherence to regulations, and the ability to work weekends or extended hours at multiple centers within a reasonable distance.

Qualifications

• High school diploma or equivalent.
• Bachelor’s or business-relevant associate degree preferred.
• Strong communication, sales and cash-handling aptitude.

Responsibilities

• Educates and assists clients in lobby with transactions via self-service channels.
• Process cash transactions accurately and efficiently.
• Develops client relationships to address financial goals.
• Grows knowledge by partnering with small business, lending and investments teams.
• Manage center traffic, appointments and outbound calls.
• Drive the client experience while complying with laws and policies.
• Handle cash responsibilities and ensure security.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America Corporation is hiring to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build client relationships, connect customers to solutions, and support a high-quality client experience across financial services.

The role emphasizes strong communication, adherence to regulations, and the ability to work weekends or extended hours at multiple centers within a reasonable distance.