Client Experience Banker — Build Relationships & Solutions

Bank of America; Wellesley (MA); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Industry-leading benefits

Paid time off

Support for wellbeing

Résumé du poste

Bank of America is hiring to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role focuses on building relationships to understand financial needs and connecting clients with suitable solutions.

You will help clients navigate mobile, online, and ATM services while delivering a high-quality client experience. The position requires a high school diploma, with a preference for candidates possessing finance-related education or

Qualifications

• High school diploma or equivalent required; Bachelor's degree or business-related associate degree preferred for advancement.
• Demonstrated sales experience in salary+incentive environments with individual goals is a plus.
• Cash handling experience and financial services knowledge are advantageous.

Responsabilités

• Engages clients in the lobby to educate and assist with self-service transactions.
• Accurately processes cash transactions and manages cash responsibilities.
• Builds relationships to meet clients' financial needs and connects them to solutions.

Connaissances

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Client Experience

Relationship Building

Prospecting

Formation

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Description du poste

Bank of America is hiring to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role focuses on building relationships to understand financial needs and connecting clients with suitable solutions.

You will help clients navigate mobile, online, and ATM services while delivering a high-quality client experience. The position requires a high school diploma, with a preference for candidates possessing finance-related education or