Client Experience Banker

94-1687665 Bank of America, National Association; United States; On-site; USD 36,000 - 56,000; Full time

Job summary

Bank of America Corporation seeks a front-line Client Service Teller to engage clients, educate them on self-service options, and process cash transactions with accuracy. You will build relationships, identify needs, and connect customers with appropriate solutions.

The role requires flexibility, weekends, and adherence to compliance. Benefits are competitive, with strong in-office collaboration and clear growth opportunities within a large, inclusive organization.

Qualifications

• Customer-first mindset with strong communication and interpersonal skills.
• Cash handling and point-of-sale experience preferred.
• Ability to learn and adapt to new banking technology and processes.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to identify and meet financial needs.
• Follow established processes and comply with laws and regulations.
• Manage center traffic, appointments, and outbound communication as needed.
• Drive the client experience and promote banking solutions.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Sales Mindset

Education

Bachelor's Degree or business-relevant Associate’s Degree (business management, business administration or finance)

Job description

Bank of America Corporation seeks a front-line Client Service Teller to engage clients, educate them on self-service options, and process cash transactions with accuracy. You will build relationships, identify needs, and connect customers with appropriate solutions.

The role requires flexibility, weekends, and adherence to compliance. Benefits are competitive, with strong in-office collaboration and clear growth opportunities within a large, inclusive organization.