Client Experience Banking Specialist

94-1687665 Bank of America, National Association; Lake Wylie (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation in the United States seeks a client-focused teller to educate clients on self-service options and process transactions accurately. You will engage customers, support daily banking needs, and connect clients to solutions that meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends or extended hours across a network of centers. In-office culture with flexibility based on role and business needs.

Qualifications

• Motivated self-starter focused on results.
• Builds relationships with clients.
• Strong communication and confidence with clients.
• Learns new information and technology platforms.
• Educates clients on self-service banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Self-starter

Strong work ethic

Relationship building

Communication skills

Problem solving

Time management

Adaptability

Education

Bachelor's or associate degree

Job description

Bank of America Corporation in the United States seeks a client-focused teller to educate clients on self-service options and process transactions accurately. You will engage customers, support daily banking needs, and connect clients to solutions that meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends or extended hours across a network of centers. In-office culture with flexibility based on role and business needs.