Client-Focused Banker: Grow Relationships

Bank of America; Buckingham Township (Bucks County); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Bank of America in the United States is seeking a front-line Teller to engage clients in the lobby, educate on self-service tools, and process cash transactions accurately and efficiently. You will build relationships, understand client needs, connect them to banking solutions, and maintain a high standard of service while adhering to laws and bank policies.

This role supports a busy financial center with flexible scheduling and weekend hours.

Formación

• Self-starter with a strong work ethic and results focus.
• Collaborates effectively to achieve goals and serve clients.
• Demonstrates passion, commitment, and drive to improve client financial lives.
• Identifies solutions for new and existing clients based on needs.
• Communicates effectively and confidently with clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Applies critical thinking and problem-solving to meet client needs.
• Follows established processes and complies with laws and regulations.
• Manages time and capacity efficiently.
• Focuses on results while acting in clients' best interests.
• Available for weekends and extended hours within reasonable distance.

Responsabilidades

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and delivers service quality.
• Manages cash responsibilities and daily cash handling.

Conocimientos

Customer focus

Communication

Problem solving

Relationship building

Self-motivation

Adaptability

Sales oriented

Time management

Weekend availability

Educación

High School Diploma

Bachelor's Degree or related Associate’s Degree

Descripción del empleo

Bank of America in the United States is seeking a front-line Teller to engage clients in the lobby, educate on self-service tools, and process cash transactions accurately and efficiently. You will build relationships, understand client needs, connect them to banking solutions, and maintain a high standard of service while adhering to laws and bank policies.

This role supports a busy financial center with flexible scheduling and weekend hours.