Client Experience Banker

NBMBAA; Aiken (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking a Customer Service/Bank Teller professional to engage clients in the lobby, educate them on self-service resources, and assist with transactions. The role requires accurate cash handling, strong client relationships, and adherence to bank policies to deliver a superior customer experience.

You will work in a 1st shift, full-time capacity, with the ability to extend hours and cover multiple centers within a reasonable distance.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Able to learn and adapt to new information and technology.
• Willing to work weekends or extended hours at multiple centers.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet client financial needs.
• Follows processes and complies with laws and regulations.
• Drives the client experience and manages center traffic.
• Coordinates with experts in small business, lending, and investments.

Skills

Customer focus

Communication

Problem solving

Relationship building

Time management

Self-motivation

Adaptability

Sales orientation

Tech literacy

Negotiation

Education

Bachelor's degree in business

Business administration or finance

Job description

Bank of America is seeking a Customer Service/Bank Teller professional to engage clients in the lobby, educate them on self-service resources, and assist with transactions. The role requires accurate cash handling, strong client relationships, and adherence to bank policies to deliver a superior customer experience.

You will work in a 1st shift, full-time capacity, with the ability to extend hours and cover multiple centers within a reasonable distance.