Client Experience Banker

JPMorgan Chase & Co.; San Francisco (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in San Francisco seeks an enthusiastic Client Service Associate to welcome clients, greet them on entry, and manage lobby traffic while scheduling meetings. You will assist with day-to-day transactions, open new accounts, and educate clients on self-service options.

Build trusted relationships through active listening and empathetic service, and perform branch operations in line with bank policies and procedures.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for banking needs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including handling cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in San Francisco seeks an enthusiastic Client Service Associate to welcome clients, greet them on entry, and manage lobby traffic while scheduling meetings. You will assist with day-to-day transactions, open new accounts, and educate clients on self-service options.

Build trusted relationships through active listening and empathetic service, and perform branch operations in line with bank policies and procedures.