Client-Centric Banking Specialist

JPMorganChase; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase is seeking a branch-based Client Service Associate to deliver welcoming, attentive service to clients entering the branch and manage lobby flow with a tablet. You will open new accounts, maintain existing relationships, and help clients with daily transactions while following all policies and regulatory requirements.

Strong communication and teamwork are essential to meet customer goals. You'll educate clients on Chase digital tools, including mobile banking and ATMs, and

Qualifications

• Ability to put clients first and exceed their expectations; delivering attentive and friendly service.
• Ability to build trusted relationships with clients.
• Excellent communication to understand and help clients.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and manage lobby flow using a tablet to check them in and schedule meetings.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with the team.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Problem solving

Cash handling

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase is seeking a branch-based Client Service Associate to deliver welcoming, attentive service to clients entering the branch and manage lobby flow with a tablet. You will open new accounts, maintain existing relationships, and help clients with daily transactions while following all policies and regulatory requirements.

Strong communication and teamwork are essential to meet customer goals. You'll educate clients on Chase digital tools, including mobile banking and ATMs, and