Client Experience Banker

JPMorganChase; Newark (DE); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase in Newark, DE seeks an Associate Banker to welcome clients and deliver personalized service across everyday banking needs. You will greet clients, open new accounts, and guide them to Chase's digital tools, helping them achieve their financial goals with care.

This role emphasizes relationship building, teamwork, accuracy in transactions, and adherence to banking policies. The successful candidate combines a customer‑first mindset with practical knowledge of our products and

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to build trusted client relationships.
• Ability to explain products and services clearly.
• Cash handling or basic banking experience preferred.

Responsibilities

• Greet clients, manage lobby flow, and schedule meetings to create a welcoming environment.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on digital banking tools like mobile app and online banking.
• Build relationships by listening, asking questions, and guiding clients to solutions.
• Handle branch operations tasks in line with bank procedures.

Skills

Customer service

Relationship building

Communication skills

Tech aptitude

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase in Newark, DE seeks an Associate Banker to welcome clients and deliver personalized service across everyday banking needs. You will greet clients, open new accounts, and guide them to Chase's digital tools, helping them achieve their financial goals with care.

This role emphasizes relationship building, teamwork, accuracy in transactions, and adherence to banking policies. The successful candidate combines a customer‑first mindset with practical knowledge of our products and