Client-First Banker: Relationship-Driven & Tech-Savvy

JPMorgan Chase & Co.; Dover (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in Dover, DE, is seeking an Associate Banker to welcome clients, build relationships, and deliver attentive service while guiding customers through our digital banking tools.

The role emphasizes courtesy, accuracy, and regulatory compliance in daily branch operations. The Associate Banker will educate customers on mobile and online platforms, assist with account openings, and collaborate with team members to achieve branch goals and client satisfaction in a dynamic community

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch and managing lobby flow.
• Exceed client expectations by handling account servicing, maintenance, and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking with technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and sharing product knowledge to help clients meet their financial goals.
• Perform branch operations for cash devices and other tasks in line with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Dover, DE, is seeking an Associate Banker to welcome clients, build relationships, and deliver attentive service while guiding customers through our digital banking tools.

The role emphasizes courtesy, accuracy, and regulatory compliance in daily branch operations. The Associate Banker will educate customers on mobile and online platforms, assist with account openings, and collaborate with team members to achieve branch goals and client satisfaction in a dynamic community