Client Experience Banker

JPMorganChase; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, using the latest banking solutions and friendly service to help clients achieve their financial goals.

This role builds trusted relationships, greets clients, assists with accounts, and collaborates with branch teams to deliver seamless service while complying with policies and regulatory requirements.

Prioritize client experience, demonstrate empathy, and learn products quickly to support everyday banking needs.

Qualifications

• Client service experience or equivalent.
• Strong communication and interpersonal skills.
• Ability to greet clients and manage a welcoming environment.
• Knowledge of basic banking products and services.
• Compliance with procedures and regulatory requirements.

Responsibilities

• Provide attentive service and greet clients as they enter the branch.
• Assist with account servicing, new accounts, and maintenance.
• Educate clients on digital banking and self-service options.
• Build relationships and collaborate with team to meet client goals.
• Support branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Teamwork

Empathy

Technology proficiency

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, using the latest banking solutions and friendly service to help clients achieve their financial goals.

This role builds trusted relationships, greets clients, assists with accounts, and collaborates with branch teams to deliver seamless service while complying with policies and regulatory requirements.

Prioritize client experience, demonstrate empathy, and learn products quickly to support everyday banking needs.