Client Experience Banker

Aumni; Danbury (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

Chase seeks an Associate Banker to deliver hospitality-driven client service and help clients achieve their financial goals. You will greet clients, open accounts, educate on Chase Mobile App and online banking, and work with branch teammates to provide seamless, personalized experiences.

The role emphasizes relationship-building, accurate product knowledge, and compliance with bank procedures, contributing to branch success and customer satisfaction.

Qualifications

• Requires ability to put clients first and deliver attentive service.
• Demonstrates genuine care and concern in interactions with clients.
• Able to explain products clearly and help clients choose solutions.
• Experience with cash handling and regulatory compliance is a plus.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance and new account openings while following policies.
• Educate clients on daily transactions and digital banking options.
• Build relationships by listening, asking questions, and offering product knowledge.
• Assist with branch operations and cash handling while following procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Tech-savvy

Sales experience

Education

High school diploma or GED

Tools

Banking software

Chase Mobile App

Job description

Chase seeks an Associate Banker to deliver hospitality-driven client service and help clients achieve their financial goals. You will greet clients, open accounts, educate on Chase Mobile App and online banking, and work with branch teammates to provide seamless, personalized experiences.

The role emphasizes relationship-building, accurate product knowledge, and compliance with bank procedures, contributing to branch success and customer satisfaction.