Client Experience Banker

Aumni; Fredericksburg (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and use modern banking tools to meet client needs. You will help open accounts, educate customers on mobile and online options, and build trusted relationships across the branch team.

Focus on accurate handling of transactions and compliance with policies. You will operate in a collaborative, hospitality-focused environment that values diversity and inclusion.

Qualifications

• Client-first mindset with ability to deliver attentive service.
• Ability to build trusted relationships and show genuine care.
• Clear, polite communication to understand and help while anticipating needs.
• Strong attention to detail to resolve client issues while maintaining consistency.
• Collaborative teamwork to deliver seamless service with care.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed expectations by servicing accounts, opening new accounts, and following policies and regulations.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Build meaningful client relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling devices, while adhering to policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and use modern banking tools to meet client needs. You will help open accounts, educate customers on mobile and online options, and build trusted relationships across the branch team.

Focus on accurate handling of transactions and compliance with policies. You will operate in a collaborative, hospitality-focused environment that values diversity and inclusion.