Client Experience Associate - Tax Services Training

Jackson Hewitt Tax Service Inc.; Linden (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within表/

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors to our offices. You will ensure exceptional client experiences and provide essential support, actively engaging with clients and confirming appointments.

Join our team in Linden, TX to build strong client relationships, distribute marketing materials, and follow up with past and potential clients. We welcome all work backgrounds and emphasis on learning and growth within a dynamic,

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients to maintain relationships.
• Distribute marketing materials to clients and staff.
• Keep clients engaged during wait times to ensure a positive experience.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer focus

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors to our offices. You will ensure exceptional client experiences and provide essential support, actively engaging with clients and confirming appointments.

Join our team in Linden, TX to build strong client relationships, distribute marketing materials, and follow up with past and potential clients. We welcome all work backgrounds and emphasis on learning and growth within a dynamic,