Client Experience Associate - Tax Office Front Desk

H&R Block, Inc.; Landon (MS); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client in an in-person setting. You will manage client scheduling, support daily office operations, and collaborate with tax professionals.

This role offers training and a path toward tax preparation or office leadership. Responsibilities include greeting clients, handling check-in and intake, and maintaining a tidy office while safeguarding confidential information.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams, scheduling).
• Available evenings and weekends during tax season.

Aufgaben

• Greet clients and be the welcoming face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client in an in-person setting. You will manage client scheduling, support daily office operations, and collaborate with tax professionals.

This role offers training and a path toward tax preparation or office leadership. Responsibilities include greeting clients, handling check-in and intake, and maintaining a tidy office while safeguarding confidential information.