Client Engagement Specialist - 2nd Shift, Flexible Schedule

Keys to Change; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Flexible Schedule

403b Retirements

Paid Holidays

Job summary

Keys to Change in Phoenix seeks a Client Engagement Specialist for the 2nd shift. This role focuses on connecting individuals experiencing homelessness with resources and services that assist in ending their homelessness.

The ideal candidate will have at least a high school diploma and some relevant experience, emphasizing critical thinking and collaborative problem-solving. This is a vital position for making a lasting impact in the community, offering a range of health and benefits for employees.

Qualifications

• Minimum one year of relevant employment experience and knowledge of homeless resources.
• Ability to communicate clearly and professionally and work in a fast-paced environment.
• Demonstrate personal responsibility and integrity.

Responsibilities

• Provide outreach and engagement to connect individuals experiencing homelessness with resources.
• Assist clients in removing barriers to housing through problem-solving.
• Document client interactions in the Homeless Management Information System (HMIS).

Skills

Customer Service

Critical Thinking

Effective Communication

Team Collaboration

Cultural Sensitivity

Education

High school diploma or equivalent

Job description

Keys to Change in Phoenix seeks a Client Engagement Specialist for the 2nd shift. This role focuses on connecting individuals experiencing homelessness with resources and services that assist in ending their homelessness.

The ideal candidate will have at least a high school diploma and some relevant experience, emphasizing critical thinking and collaborative problem-solving. This is a vital position for making a lasting impact in the community, offering a range of health and benefits for employees.