Client Engagement & Insights Specialist

Gartner

Fort Myers (FL)

Hybrid

USD 56,000 - 78,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Generous PTO

Charity match program

Medical, Dental & Vision

Parental Leave

401K matching

Professional development

Job summary

Gartner is seeking a Client Engagement Services Specialist who connects clients with Gartner’s Analyst community to resolve technology and business questions. This role emphasizes world-class service, problem-solving, and a proactive learning mindset.

You will interpret client needs, pair them with the right analysts, and collaborate with internal stakeholders to deliver insights. A growth mindset and strong communication are essential.

Qualifications

Bachelor's degree preferred.
Experience in proactive problem solving with complex scenarios.
Strong time management and organizational skills.
Analytical mindset and business acumen.
Excellent written and verbal communication, adaptable to audience.
Growth mindset and self-starter attitude.

Responsibilities

Interprets client needs and identifies relevant Gartner Analyst to fulfill requests.
Provides research and resources to business leaders to improve their businesses.
Partners with internal stakeholders on client needs.
Reads industry research to develop understanding of complex topics.
Builds strong relationships with Gartner Analyst community and accesses research content.

Skills

Client service

Problem solving

Time management

Analytical mindset

Business acumen

Communication skills

Education

Bachelor's degree

Job description

You will interpret client needs, pair them with the right analysts, and collaborate with internal stakeholders to deliver insights. A growth mindset and strong communication are essential.

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