Client Engagement Specialist: Tech & Biz Insights Liaison

Gartner; Irving (TX); Hybrid; USD 56,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

Charity match program

Medical, Dental & Vision Plans

Parental Leave

401K matching

Job summary

Gartner CES Specialists engage with clients and internal stakeholders to coordinate requests with Gartner Business & Technology Insights Analysts. You will problem-solve around clients' technology and business questions, acting as a connector between clients and the Analyst community.

You will interpret needs, identify the right Analyst, provide research to leaders, and collaborate with internal teams while expanding your knowledge in a fast-paced, growth-focused environment.

Qualifications

• Bachelor's degree preferred.
• Experience in proactive problem solving with complex scenarios.
• Strong time management and organizational skills.
• Analytical mindset.
• Strong business acumen.
• Excellent written and verbal communication, able to adjust style based on audience.

Responsibilities

• Interprets client needs and identifies the most relevant Gartner Analyst to fulfill the request.
• Provides research and resources to business leaders to help improve their businesses.
• Partners with internal stakeholders on client needs.
• Reads industry research and develops understanding of complex topics.
• Provides executive level customer service.
• Builds strong working relationships with the Gartner Business & Technology Insights Analyst community and receives unlimited access to all Gartner research content.

Skills

Problem solving

Time management

Analytical thinking

Business acumen

Communication

Team player

Growth mindset

Willingness to learn

Education

Bachelor's degree preferred

Job description

Gartner CES Specialists engage with clients and internal stakeholders to coordinate requests with Gartner Business & Technology Insights Analysts. You will problem-solve around clients' technology and business questions, acting as a connector between clients and the Analyst community.

You will interpret needs, identify the right Analyst, provide research to leaders, and collaborate with internal teams while expanding your knowledge in a fast-paced, growth-focused environment.