Client Enablement Specialist

Apex Systems; Chicago (IL); On-site; USD 33,000 - 44,000; Full time

Job summary

Apex Systems, LLC is seeking an Implementation Advisor to be the initial point of contact for clients submitting implementation requests via email. You will handle end-to-end processing for straightforward implementations and collaborate with internal teams to ensure successful delivery.

Responsibilities include managing a dedicated inbox, tracking items, and responding to client inquiries while leveraging bank systems to support requests. Strong client focus and communication are essential.

Qualifications

• Client-focused with the ability to discuss with clients confidently.
• Excellent communication skills are required.
• Ability to work under pressure in a team environment.
• Self-motivated and able to work unsupervised.

Responsibilities

• Serve as the first point of contact for client implementation requests via email.
• Manage dedicated email inbox and track end-to-end implementation items.
• Coordinate with internal partners to ensure successful implementations.
• Respond to client inquiries and perform basic research as needed.

Skills

Client focus

Excellent communication

Team collaboration

Self-motivation

Client service experience

Job description

Apex Systems, LLC is seeking an Implementation Advisor to be the initial point of contact for clients submitting implementation requests via email. You will handle end-to-end processing for straightforward implementations and collaborate with internal teams to ensure successful delivery.

Responsibilities include managing a dedicated inbox, tracking items, and responding to client inquiries while leveraging bank systems to support requests. Strong client focus and communication are essential.