Client Enablement Manager — Hybrid/Onsite

Randstad North America; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Randstad North America is seeking a Client Enablement Manager (CEM) to strengthen client relationships by ensuring compliance with administrative tasks and enhanced consultant support on site or off-site, with a strong preference for on-site interaction.

The role focuses on coordinating work orders and SOWs, managing client SLA reporting, and supporting interview scheduling and onboarding. A proactive, sales-minded approach is encouraged.

Qualifications

• 1-2 years of recruiting experience strongly preferred.
• 3-5 years of administrative or operational support in a corporate environment.
• Proficiency using Google mail, calendaring and shared drives.
• Understanding of Staffing Industry – preferred.
• Proven ability to maintain various complex reports in a timely manner.
• Excellent interpersonal / customer service skills.

Responsibilities

• Assist with Work Orders (WO)/SOWs required by the client for consultant engagements.
• Manage SLA and other reporting required by the client.
• Take part in monthly/ quarterly client reviews.
• Assist with candidate interview scheduling, and with Sales/Recruiting teams as primary.
• Coordinate consultant onboarding requirements and first day needs.
• Support extension and transition processes for consultants with client communication.

Skills

Interpersonal skills

Customer service

Reporting

Tools

Excel

Google Workspace

Job description

Randstad North America is seeking a Client Enablement Manager (CEM) to strengthen client relationships by ensuring compliance with administrative tasks and enhanced consultant support on site or off-site, with a strong preference for on-site interaction.

The role focuses on coordinating work orders and SOWs, managing client SLA reporting, and supporting interview scheduling and onboarding. A proactive, sales-minded approach is encouraged.