Client-Driven Personal Banker - Growth & Solutions

PNC Financial Services Group, Inc.; Mentor (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with company match

Paid time off

Parental leave

Holidays & vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Mentor, OH to grow the branch customer base and deliver a proactive sales and service experience.

You will engage customers, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand wallet share. The role emphasizes proactive sales conversations, outbound calling, in-branch visits, and using PNC solutions to drive loyalty.

Qualifications

• Requires an Associates or equivalent degree and related experience or product knowledge.
• Typically requires 3+ years experience.
• Background checks per Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing.
• Collaborate with ecosystem partners to grow wallet share.
• Deliver PNC solutions to drive revenue and loyalty.
• Lead lobby engagement and effective outbound interactions within a defined sales process.

Skills

Accountability

Banking

Customer Service

Sales

Financial Wellness

Technology Proficiency

Communication

Education

Associates or equivalent degree

Tools

CRM systems

Microsoft Office

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Mentor, OH to grow the branch customer base and deliver a proactive sales and service experience.

You will engage customers, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand wallet share. The role emphasizes proactive sales conversations, outbound calling, in-branch visits, and using PNC solutions to drive loyalty.