Personal Banker: Client Growth & Solutions Expert

PNC Financial Services Group, Inc.; New Philadelphia (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Wellness program

Dental and vision

Job summary

PNC Financial Services Group, Inc. in New Philadelphia, OH is seeking a Personal Banker based at the New Philadelphia Branch. The role focuses on acquiring and deepening the branch customer base, driving proactive sales and service activities, and elevating client loyalty through tailored PNC solutions.

You will educate customers on managing financial transactions using technology, while adhering to risk policies and contributing to daily branch operations to ensure efficiency and accuracy.

Qualifications

• Associates or equivalent degree or related experience required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share and loyalty.
• Deliver a full PNC conversation with every client interaction to identify solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in New Philadelphia, OH is seeking a Personal Banker based at the New Philadelphia Branch. The role focuses on acquiring and deepening the branch customer base, driving proactive sales and service activities, and elevating client loyalty through tailored PNC solutions.

You will educate customers on managing financial transactions using technology, while adhering to risk policies and contributing to daily branch operations to ensure efficiency and accuracy.