Personal Banker: Grow Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; North Olmsted (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. in North Olmsted, OH is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales, service activities, and a focus on the customer experience.

This in-office role emphasizes a collaborative culture and opportunities to contribute to the company’s success. The position requires delivering PNC solutions, partnering with ecosystem allies, and guiding customers through digital tools to manage finances, while maintaining strong

Qualifications

• Associates or equivalent degree plus related experience or product knowledge.
• Typically requires 3+ years experience; military service may be considered in lieu of degree.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through a defined sales process and effective lobby engagement.

Skills

Customer Focused

Managing Risk

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in North Olmsted, OH is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales, service activities, and a focus on the customer experience.

This in-office role emphasizes a collaborative culture and opportunities to contribute to the company’s success. The position requires delivering PNC solutions, partnering with ecosystem allies, and guiding customers through digital tools to manage finances, while maintaining strong