Growth-Driven Personal Banker Elevate Client Wealth

PNC; Cleveland (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Job summary

PNC in Cleveland, OH is seeking a Personal Banker to deliver outstanding customer experiences in our Retail Branch. You’ll build relationships, identify financial needs, and position PNC solutions to grow wallet share while strengthening customer loyalty.

You will work in-office with a collaborative team, follow a defined sales process, and manage risk by adhering to bank policies. Prior banking or retail financial services experience is preferred; sponsorship is not offered for this position.

Qualifications

• Typically requires 3+ years experience in banking or retail settings.
• Background checks required per CFPB regulations.
• No degree required for this position.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations using a defined sales process and lobby engagement.
• Positions PNC solutions to drive revenue and customer loyalty.
• Educates customers on options for managing financial transactions using technology, tools, and resources.
• Manages risk by adhering to policies and procedures and ensuring efficient branch operations.

Skills

Banking

Customer Experience

Customer Service

Proactive Sales

Accountability

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

No Degree

Job description

PNC in Cleveland, OH is seeking a Personal Banker to deliver outstanding customer experiences in our Retail Branch. You’ll build relationships, identify financial needs, and position PNC solutions to grow wallet share while strengthening customer loyalty.

You will work in-office with a collaborative team, follow a defined sales process, and manage risk by adhering to bank policies. Prior banking or retail financial services experience is preferred; sponsorship is not offered for this position.