Growth-Focused Personal Banker | Branch Advisor

PNC Financial Services Group, Inc.; West Alexander (PA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

401(k) with match

Paid holidays

Parental leave

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker to grow the branch customer base, deliver tailored financial guidance, and strengthen customer loyalty through a proactive sales and service approach.

You will engage customers in-branch, identify cross-sell opportunities, and partner with ecosystem contacts to expand share of wallet. The role emphasizes risk awareness and adherence to policies while delivering an outstanding customer experience.

Qualifications

• 3+ years experience in banking or financial services.
• Strong customer service and sales skills.
• Familiarity with branch operations and risk controls.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Elevate customer loyalty by delivering a differentiated experience and financial wellbeing guidance.
• Collaborate with ecosystem partners to grow share of wallet and drive new revenue.
• Handle lobby engagement and outbound/service-to-sales interactions to meet customer needs.

Skills

Accountability

Banking

Customer Service

Proactive Sales

Relationship Building

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker to grow the branch customer base, deliver tailored financial guidance, and strengthen customer loyalty through a proactive sales and service approach.

You will engage customers in-branch, identify cross-sell opportunities, and partner with ecosystem contacts to expand share of wallet. The role emphasizes risk awareness and adherence to policies while delivering an outstanding customer experience.