Growth-Driven Personal Banker & Customer Advisor

PNC; West Carrollton (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Benefits package

Incentive eligibility

Job summary

PNC Personal Banker in Carrollton, OH, focuses on acquiring and deepening the branch customer base through proactive sales and service activities to enhance customers’ financial wellbeing.

You will collaborate with ecosystem partners to grow the customer’s share of wallet and position PNC solutions to drive new revenue and loyalty, while engaging customers through outbound calls, lobby interactions, and tech-enabled services.

Qualifications

• Associates or equivalent degree with related experience.
• 3+ years experience in banking or customer service.
• No specific certifications required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer’s financial wellbeing.
• Collaborate with ecosystem partners to grow customer’s share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Customer Service

Sales

Relationship Building

Communication

Problem Solving

Digital Awareness

Prospecting

Education

Associates degree or equivalent

Job description

PNC Personal Banker in Carrollton, OH, focuses on acquiring and deepening the branch customer base through proactive sales and service activities to enhance customers’ financial wellbeing.

You will collaborate with ecosystem partners to grow the customer’s share of wallet and position PNC solutions to drive new revenue and loyalty, while engaging customers through outbound calls, lobby interactions, and tech-enabled services.