Client-Driven Banking Associate | Tech-Savvy Service

JPMorganChase; Plano (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in Plano, Texas to welcome clients, understand their needs, and deliver personalized banking solutions using Chase Mobile App and branch technology. You will build trusted relationships and help clients achieve their financial goals while maintaining compliance and outstanding service.

In this role you’ll open new accounts, assist with everyday transactions, and guide customers to digital tools.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by opening accounts and servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team to meet financial goals.
• Perform branch operations including cash devices while adhering to bank policies and procedures.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker in Plano, Texas to welcome clients, understand their needs, and deliver personalized banking solutions using Chase Mobile App and branch technology. You will build trusted relationships and help clients achieve their financial goals while maintaining compliance and outstanding service.

In this role you’ll open new accounts, assist with everyday transactions, and guide customers to digital tools.