Client-Centric Banking Associate

JPMorganChase; Lantana (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase, a leading financial services firm, is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital tools to meet client needs in Texas. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance with bank policies.

You will build trusted client relationships by listening, explaining products, and guiding customers through Chase Mobile App and online banking.

Qualifications

• High school diploma or GED required or equivalent.
• Customer service experience preferred.
• Ability to follow policies, procedures, and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts per policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted client relationships through active listening and product knowledge.
• Support branch operations, including cash devices, while adhering to policies.

Skills

Customer service

Relationship building

Problem solving

Sales awareness

Team collaboration

Cash handling

Financial literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, a leading financial services firm, is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital tools to meet client needs in Texas. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance with bank policies.

You will build trusted client relationships by listening, explaining products, and guiding customers through Chase Mobile App and online banking.