Client-Driven Banker: Tech-Savvy Banking & Service

JPMorganChase; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase in Austin is seeking an Associate Banker to warmly welcome clients, listen to their needs, and use fintech tools to deliver personalized service. You will help clients achieve their financial goals by explaining products and guiding them through banking options.

You will open new accounts, service existing ones, and promote digital channels like Chase Mobile App and Chase.com while adhering to policies and regulatory requirements. Join a team focused on hospitality and trust.

Qualifications

• High school diploma or GED required.
• Prior client service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome clients and greet them, manage lobby flow with a tablet.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and digital tools like mobile app and ATM.
• Build trusted relationships by listening and solving client needs.
• Assist branch operations, including cash handling where applicable.

Skills

Client service experience

Clear communication

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

Chase in Austin is seeking an Associate Banker to warmly welcome clients, listen to their needs, and use fintech tools to deliver personalized service. You will help clients achieve their financial goals by explaining products and guiding them through banking options.

You will open new accounts, service existing ones, and promote digital channels like Chase Mobile App and Chase.com while adhering to policies and regulatory requirements. Join a team focused on hospitality and trust.