Client-Driven Banker Associate | Tech-Savvy & Service Expert

JPMorgan Chase; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, understand their financial needs, and connect them with banking solutions and digital tools in a busy branch.

You will open accounts, service existing relationships, and educate clients on Chase Mobile App and Chase.com while complying with policies and delivering attentive service. This role emphasizes teamwork and client‑first interactions.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to build trusted relationships with clients.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them in‑branch using available tools.
• Exceed client expectations by opening accounts and servicing existing relationships while following policies and regulations.
• Educate clients on day‑to‑day banking and digital options like Chase Mobile App and Chase.com to meet their needs.
• Build meaningful relationships through active listening, empathy, and product knowledge while collaborating with branch teammates.
• Perform branch operations and cash handling in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, understand their financial needs, and connect them with banking solutions and digital tools in a busy branch.

You will open accounts, service existing relationships, and educate clients on Chase Mobile App and Chase.com while complying with policies and delivering attentive service. This role emphasizes teamwork and client‑first interactions.