Luxury Fashion Expertise Manager | Boutique Training Lead

Chanel; Boston (MA); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Wellbeing resources

Generous paid time off

Robust healthcare offerings

401K and incentives

Employee discounts

Volunteer opportunities

Job summary

Chanel in Boston is seeking a Manager, Fashion Expertise to transmit the House's creative vision to Boutique Teams, delivering enchanting storytelling and superior client service. Based in the Boston boutique, you will also support Saks Boston and Saks Greenwich, driving interactive learning and styling development across the market.

You will coach Style Advisors, develop talent, and collaborate with leadership to sustain Chanel's luxury standards and elevate retail performance across

Qualifications

• Recognized styling expertise with a strong fashion sense.
• Client-focused mindset delivering unforgettable experiences.
• Significant experience in luxury fashion retail or hospitality.
• Proven track record in retail training and coaching.

Responsibilities

• Deliver in-boutique training on collections, savoir-faire, product knowledge and service behaviors.
• Position Chanel as the luxury fashion house during launches, tailoring messages to local markets.
• Coach Style Advisors to offer personalized styling and build client relationships.
• Collaborate with Boutique Leadership to elevate performance and onboarding.

Skills

Styling expertise

Client relationships

Luxury fashion experience

Retail training

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

Chanel in Boston is seeking a Manager, Fashion Expertise to transmit the House's creative vision to Boutique Teams, delivering enchanting storytelling and superior client service. Based in the Boston boutique, you will also support Saks Boston and Saks Greenwich, driving interactive learning and styling development across the market.

You will coach Style Advisors, develop talent, and collaborate with leadership to sustain Chanel's luxury standards and elevate retail performance across