Client Delivery Lead (Associate Manager)

Dentsu International Americas; Detroit (MI); Hybrid; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401(k)

Flexible paid time off

At least 15 paid holidays

Paid sick leave

Paid parental leave

Job summary

Dentsu Creative in Detroit is seeking an Associate Manager, Client Delivery to support day-to-day project execution and foster strong client relationships. You will coordinate project details, track timelines, support team alignment, and help ensure clients have a seamless experience while building expertise in project delivery and financial management.

With guidance from senior team members, you will develop skills to lead projects and drive successful outcomes, learning to use new project

Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience.
• Strong organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to prioritize and manage multiple concurrent projects in a fast-paced environment.
• Attention to detail and commitment to accuracy; proactive collaboration.
• Prior client-facing or agency experience preferred (internships, campus roles, or paid work).

Responsibilities

• Lead daily status reporting and maintain accurate meeting notes.
• Prepare timelines and develop project estimates in collaboration with Managers.
• Support project workflows and ensure all admin tasks are executed accurately and timely.
• Act as the primary coordination lead for global steering committee meetings, maintaining documentation, distributing recaps, and tracking action items.
• Coordinate monthly global timesheet reviews and reporting for resource tracking and financial management.
• Maintain SharePoint sites, including content governance and organization.
• Keep team playbooks and operational documentation current.
• Coordinate schedules, initiate new projects, and support resource allocation.
• Support production activities across multiple mediums (digital, print, video, etc.).
• Manage day-to-day client interactions and serve as contact for client requests.
• Identify and solve problems affecting project delivery or client satisfaction.
• Adopt new PM technologies and AI-powered tools as introduced.
• Proactively exploring how tools can improve delivery efficiency.

Skills

Time management

Communication

Multitasking

Client-facing experience

Education

Bachelor's degree

Tools

SharePoint

Job description

Dentsu Creative in Detroit is seeking an Associate Manager, Client Delivery to support day-to-day project execution and foster strong client relationships. You will coordinate project details, track timelines, support team alignment, and help ensure clients have a seamless experience while building expertise in project delivery and financial management.

With guidance from senior team members, you will develop skills to lead projects and drive successful outcomes, learning to use new project