Remote Client Delivery Associate Lead

dentsu; United States; Remote; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Disability insurance

401k

Flexible paid time off

15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu is seeking an Associate Manager, Client Delivery to support the day-to-day execution of projects, coordinate timelines, and strengthen client relationships across global accounts. You’ll develop your ability to resolve problems, manage priorities, and navigate project complexities under guidance from senior team members.

You will assist with status reporting, documentation, and financial management while contributing to cross-media production workflows.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Strong organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to prioritize and manage multiple concurrent projects in a fast-paced environment.
• Attention to detail and commitment to accuracy.
• Proactive, collaborative approach to problem-solving.
• Prior experience in a client-facing or agency setting preferred, including internships, volunteer roles, campus leadership positions, or other paid work experience.

Responsibilities

• Lead daily status reporting and maintain accurate meeting notes for all account activities
• Prepare timelines and develop project estimates in collaboration with Managers
• Support project workflows and ensure all administrative tasks are executed accurately and timely
• Act as the primary coordination lead for global steering committee meetings, maintaining comprehensive documentation, distributing recaps, and tracking action items through completion to ensure timely follow-through and accountability
• Coordinate monthly global timesheet reviews and reporting to support accurate resource tracking and financial management
• Maintain SharePoint sites, including content governance, organization, and periodic clean-up efforts
• Keep team playbooks and operational documentation current, ensuring processes, tools, and ways of working are clearly documented and accessible
• Maintain North American project case study logs, ensuring teams complete and submit case studies following project completion
• Coordinate schedules, initiate new projects, and support resource allocation across the team
• Support production activities across multiple mediums (digital, print, video, etc.)
• Manage day-to-day client interactions and serve as one of the go-to point of contacts for client requests
• Identify and creatively solve problems that impact project delivery or client satisfaction
• Actively learn and adopt new project management technologies and AI-powered tools as they are introduced
• Bring curiosity and openness to new technologies—proactively exploring how tools can make your delivery practice sharper and more efficient

Skills

Bachelor’s degree or equivalent

Strong organizational

Time management

Written and verbal communication

Prioritize multiple projects

Attention to detail

Proactive, collaborative

Education

Bachelor’s degree or equivalent combination of education and relevant work experience

Job description

Dentsu is seeking an Associate Manager, Client Delivery to support the day-to-day execution of projects, coordinate timelines, and strengthen client relationships across global accounts. You’ll develop your ability to resolve problems, manage priorities, and navigate project complexities under guidance from senior team members.

You will assist with status reporting, documentation, and financial management while contributing to cross-media production workflows.