Client Delivery Director for MSP & SMB Growth

Icorps Technologies, Inc.; Woburn (MA); Vor Ort; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Zusammenfassung

iCorps Technologies, Inc. is seeking a Director of Client Delivery in Massachusetts. The role reports directly to the CEO and collaborates with executive staff to drive operational excellence, client engagement, and growth.

The candidate will oversee delivery programs, manage resources, and ensure high-quality outcomes across managed services and consulting. The ideal candidate has a hands-on leadership style, exceptional communication, and a proven MSP background serving SMBs.

Qualifikationen

• BA/BS in Business or related field is required.
• Proven track record leading people in a professional services environment.
• Hands-on work style with strong communication and teamwork.
• Must have worked for a Managed Service Provider with SMB experience.

Aufgaben

• Oversee day-to-day client delivery operations.
• Accountable for performance of consulting programs, projects, support, and managed services.
• Lead project management initiatives and resource alignment for client outcomes.
• Manage consultant dispatch to exceed client expectations and growth.
• Own strategic client relationships for growth and technology advancement.
• Ensure successful engagements with reference-able outcomes.

Kenntnisse

Leadership

Communication

Hands-on

MSP & SMB experience

Ausbildung

BA/BS in Business or related field

Jobbeschreibung

iCorps Technologies, Inc. is seeking a Director of Client Delivery in Massachusetts. The role reports directly to the CEO and collaborates with executive staff to drive operational excellence, client engagement, and growth.

The candidate will oversee delivery programs, manage resources, and ensure high-quality outcomes across managed services and consulting. The ideal candidate has a hands-on leadership style, exceptional communication, and a proven MSP background serving SMBs.