Client Concierge & Teller - Branch Banking

Flagstar Bank; Menominee (MI); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in Menominee, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service, handle teller transactions, and identify client needs. You will welcome customers, educate them on suitable financial solutions, and support branch growth while following bank policies and regulatory standards.

The role emphasizes accurate processing, risk awareness, and teamwork with branch colleagues to provide a trusted, convenient banking experience for everyday banking needs.

Qualifications

• Education: High School Diploma or GED or equivalent.
• Experience: less than 2 years in customer service and sales.
• Preferred: experience in financial services industry.

Responsibilities

• Sales Performance: Support growth targets and introductions to the right team members.
• Client Experience: Provide positive client interactions and resolve questions promptly.
• Risk Management: Process daily transactions accurately while following policies and regulations.

Skills

Customer service

Sales experience

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

Flagstar Bank in Menominee, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service, handle teller transactions, and identify client needs. You will welcome customers, educate them on suitable financial solutions, and support branch growth while following bank policies and regulatory standards.

The role emphasizes accurate processing, risk awareness, and teamwork with branch colleagues to provide a trusted, convenient banking experience for everyday banking needs.