Branch Banking Client Advisor

Flagstar Bank; Wisconsin; On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Menominee, MI. This role focuses on frontline client service, teller transactions, and educating clients on financial solutions while supporting branch growth and risk management.

You will balance transaction accuracy with proactive customer engagement and collaboration with team members. Responsibilities include delivering sales introductions, resolving client questions, and adhering to regulatory requirements to ensure a trusted

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition; deliver the right client introductions to the right team member(s).
• Client Experience: Provide positive client experience by assisting with account questions, problems, and complaints; deliver client engagement and education.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations.

Skills

Action oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Client engagement

Communication

Team collaboration

Education

High School or equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Menominee, MI. This role focuses on frontline client service, teller transactions, and educating clients on financial solutions while supporting branch growth and risk management.

You will balance transaction accuracy with proactive customer engagement and collaboration with team members. Responsibilities include delivering sales introductions, resolving client questions, and adhering to regulatory requirements to ensure a trusted