Client-Driven Branch Banking Consultant I

Flagstar Bank; Fort Wayne (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank in Fort Wayne, IN is seeking a Branch Banking Client Consultant I to deliver friendly, accurate front-line service and handle teller transactions while identifying financial needs.

You will support branch goals by educating clients on banking solutions, handling account questions, and collaborating with teammates to ensure a seamless customer experience in a fast-paced retail environment.

Qualifications

• Education level required: High School / GED / Foreign Equivalent.
• Minimum experience: <2 years in customer service and sales.

Responsibilities

• Sales: support growth targets and introduce clients to the team to achieve targets.
• Client experience: assist with account questions, problems or complaints, and provide education.
• Risk management: perform accurate daily financial transactions and adhere to policies.
• Additional duties: complete compliance trainings and assist with special projects.

Skills

Action oriented

Business acumen

Approachability

Problem solving

Priority management

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Fort Wayne, IN is seeking a Branch Banking Client Consultant I to deliver friendly, accurate front-line service and handle teller transactions while identifying financial needs.

You will support branch goals by educating clients on banking solutions, handling account questions, and collaborating with teammates to ensure a seamless customer experience in a fast-paced retail environment.