Client Concierge & Relationship Banking Associate

Fairygodboss; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase seeks an Associate Banker to greet clients, manage lobby flow, open accounts, and provide friendly, attentive service. You will use the Chase Mobile App and ATMs to support everyday banking needs while representing the brand with integrity.

You will build trusted relationships, listen actively, educate clients on products, and collaborate with branch teammates to help clients achieve their financial goals.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients through genuine care.
• Ability to engage clients with clear, polite communication and needs-based questions.
• Ability to resolve client issues quickly with attention to detail and consistency.
• Ability to collaborate with teammates to deliver seamless service with care and sincerity.

Responsibilities

• Greet clients and create a welcoming environment, managing lobby flow and scheduling meetings.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and adhere to bank policies and procedures.

Skills

Client service orientation

Relationship building

Communication skills

Regulatory compliance awareness

Team collaboration

Product knowledge learning

Job description

Chase seeks an Associate Banker to greet clients, manage lobby flow, open accounts, and provide friendly, attentive service. You will use the Chase Mobile App and ATMs to support everyday banking needs while representing the brand with integrity.

You will build trusted relationships, listen actively, educate clients on products, and collaborate with branch teammates to help clients achieve their financial goals.