Client-First Banker Associate: Relationship & Banking

Fairygodboss; Moscow (ID); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high-quality service and build trusted relationships with clients. You will greet clients, manage lobby flow with a tablet, and guide them through account openings and servicing while complying with policies.

You will educate clients on day-to-day banking, Chase Mobile App, Chase.com, and ATM options, ensuring seamless access to solutions. Team collaboration and accurate handling of transactions are essential.

Qualifications

• Must provide attentive, friendly service and create a welcoming environment.
• Strong ability to build trusted relationships with clients.
• Clear, polite communication to understand and help client needs.
• Ability to resolve client issues quickly with attention to detail.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on banking transactions and digital self-service tools.
• Build relationships through listening, empathy, and product knowledge.
• Support branch operations and adhere to bank procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Quick learning

Job description

Chase is seeking an Associate Banker to deliver welcoming, high-quality service and build trusted relationships with clients. You will greet clients, manage lobby flow with a tablet, and guide them through account openings and servicing while complying with policies.

You will educate clients on day-to-day banking, Chase Mobile App, Chase.com, and ATM options, ensuring seamless access to solutions. Team collaboration and accurate handling of transactions are essential.