Banking Concierge & Customer Experience Pro

JPMorganChase; Village of Depew (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering tailored banking solutions and cutting-edge technology to clients. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals in a branch setting.

The role emphasizes greeting clients, opening and servicing accounts, and guiding customers through Chase Mobile App and online banking options to enhance daily banking experiences.

Qualifications

• High school diploma or GED required.
• Customer service experience is preferred.
• Must learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch, using a tablet to manage lobby flow.
• Open new accounts and service existing ones while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and digital solutions (Chase Mobile App, Chase.com, ATMs).

Skills

Client service

Relationship building

Communication

Problem solving

Education

High School Diploma or GED

Tools

Chase Mobile App

Banking Software

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering tailored banking solutions and cutting-edge technology to clients. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals in a branch setting.

The role emphasizes greeting clients, opening and servicing accounts, and guiding customers through Chase Mobile App and online banking options to enhance daily banking experiences.