Client Concierge & Receptionist (Seasonal) – Tax Office

H&R Block, Inc.; French Lick (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and coordinate scheduling with tax professionals in a busy in-person office during tax season.

This role emphasizes strong interpersonal skills, discretion with confidential information, and the ability to multitask in a fast-paced, team-oriented environment. Evening and weekend availability support during peak tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities in a busy office.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organization

Discretion/ confidentiality

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and coordinate scheduling with tax professionals in a busy in-person office during tax season.

This role emphasizes strong interpersonal skills, discretion with confidential information, and the ability to multitask in a fast-paced, team-oriented environment. Evening and weekend availability support during peak tax season.