Client Concierge & Office Coordinator – Tax Services

A2Z Business and Tax Service; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount on services

Paid Time Off

Retirement Plan with 3% Match

Job summary

A2Z Business and Tax Service in Rapid City, SD is seeking a Front Desk Office Coordinator to be the first point of contact for clients and visitors. You will support daily office operations, handle phone inquiries, schedule appointments, and assist with data entry and tax return processing.

The role emphasizes exceptional customer service, strong organization, and teamwork in a busy tax office setting. This on-site position offers competitive benefits and growth opportunities in a client-focused

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in a customer service or administrative role is a plus.

Responsibilities

• Welcome clients and visitors to the tax office in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate person
• Schedule appointments and maintain the office calendar
• Assist with client intake forms and data entry
• Manage office supplies and inventory
• Process and file tax returns

Skills

Customer service

Communication

Organizational skills

Microsoft Office

multitaskability

Administrative experience

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A2Z Business and Tax Service in Rapid City, SD is seeking a Front Desk Office Coordinator to be the first point of contact for clients and visitors. You will support daily office operations, handle phone inquiries, schedule appointments, and assist with data entry and tax return processing.

The role emphasizes exceptional customer service, strong organization, and teamwork in a busy tax office setting. This on-site position offers competitive benefits and growth opportunities in a client-focused