Front Desk Office Coordinator

A2Z Business and Tax Service; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount on services

Paid Time Off

Retirement Plan with 3% Match

Job summary

A2Z Business and Tax Service in Rapid City, SD is seeking a Front Desk Office Coordinator to be the first point of contact for clients and visitors. You will support daily office operations, handle phone inquiries, schedule appointments, and assist with data entry and tax return processing.

The role emphasizes exceptional customer service, strong organization, and teamwork in a busy tax office setting. This on-site position offers competitive benefits and growth opportunities in a client-focused

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in a customer service or administrative role is a plus.

Responsibilities

• Welcome clients and visitors to the tax office in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate person
• Schedule appointments and maintain the office calendar
• Assist with client intake forms and data entry
• Manage office supplies and inventory
• Process and file tax returns

Skills

Customer service

Communication

Organizational skills

Microsoft Office

multitaskability

Administrative experience

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you looking to join a dynamic team in a fast-paced tax office environment? A2Z Business and Tax Service in Rapid City, SD is seeking a Front Desk Office Coordinator to play a crucial role in our office operations. As the first point of contact with our clients, you will be responsible for providing exceptional customer service, managing office logistics, and assisting with administrative tasks. If you are organized, detail-oriented, and thrive in a team-oriented atmosphere, we want to hear from you!

Key Responsibilities:

• Welcome clients and visitors to the tax office in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate person
• Schedule appointments and maintain the office calendar
• Assist with client intake forms and data entry
• Manage office supplies and inventory
• Process and file tax returns

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment
• Previous experience in a customer service or administrative role is a plus

Benefits:

• Employee Discount on services
• Paid Time Off
• Retirement Plan with 3% Match

Hours:

Off Season Hours (April 15th to Jan. 15th)

• M-TH 8:45am – 5pm
• F 8:45am -2pm

Tax Season Hours (Jan. 15th to April 15th)

• Variable 8 hr. Schedule, 40+ hrs. per week
• M-F 7:45 – 8pm
• Saturdays 8:45 -5

If you are looking to grow your career in a tax office setting and be part of a supportive team, A2Z Business and Tax Service is the place for you. Join us in helping clients navigate the complex world of taxes and financial services with confidence and ease.

About Us:

A2Z Business and Tax Service is dedicated to providing personalized tax and financial services to individuals and small businesses in Rapid City, SD. Our team of experienced professionals is committed to delivering accurate and reliable solutions to help our clients achieve their financial goals. We take pride in our responsive and client-focused approach, making sure that every interaction is met with excellence and integrity. At A2Z Business and Tax Service, we are more than just a tax office - we are your partner in success.