Client Concierge & Front Desk Runner

Garza Law Firm; Chattanooga (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Garza Law Firm seeks a personable Receptionist/Runner to manage the front desk, greet clients, handle calls, and travel locally as needed. You will support staff with filing motions, courier documents, and coordinating with attorneys, while maintaining confidentiality and professional service.

Entry-level role requiring empathy, multitasking, and a client-first approach. Prior law-firm exposure is a plus, with a focus on confidentiality and strong communication.

Qualifications

• 1–2 years of receptionist or related client-facing experience preferred.
• Typist capable of 50+ WPM for intake-heavy duties.
• Proficient with Microsoft 365 applications and email/calendar tools.
• Excellent communication, multitasking, and problem-solving in a high-volume setting.
• Professional appearance and client-facing conduct appropriate for a law firm.

Responsibilities

• Greet clients and visitors, direct them, and provide a courteous service experience.
• Manage front desk operations, calls on multi-line systems, and voicemails.
• Coordinate with attorneys, staff, and vendors as needed.
• Support filing motions, courier documents, and basic firm needs.
• Maintain lobby tidiness and assist paralegals or legal assistants as requested.
• Protect confidentiality and handle client information discreetly.

Skills

Customer service

Multitasking

Typing speed

Microsoft 365

Phone etiquette

Education

High School Diploma

Tools

Lead Docket

Filevine

Outlook

Word

Teams

Job description

Garza Law Firm seeks a personable Receptionist/Runner to manage the front desk, greet clients, handle calls, and travel locally as needed. You will support staff with filing motions, courier documents, and coordinating with attorneys, while maintaining confidentiality and professional service.

Entry-level role requiring empathy, multitasking, and a client-first approach. Prior law-firm exposure is a plus, with a focus on confidentiality and strong communication.