Client-Centric Teller & CSR Specialist

Fifth Third; Grosse Pointe (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Grosse Pointe, Michigan, seeks a CSR/Teller to deliver exceptional customer service, handle daily cash transactions, and guide customers toward suitable banking solutions. You will contribute to the efficient operation of the Mack-Lochmoor office while maintaining confidentiality and adherence to policy.

The role requires a high school diploma or GED, strong interpersonal skills, and flexible scheduling.

Qualifications

• High school diploma/GED required or equivalent.
• Extensive cash handling experience.
• Ability to interact with the public professionally.
• Familiarity with retail policies and procedures; adhere to dress code.

Responsibilities

• Provide excellent customer service and deepen relationships by understanding customer needs.
• Perform daily office responsibilities to ensure efficient branch operation and accurate cash balancing.
• Identify customer needs and refer to bankers or partners for consultative conversations; track referrals.

Skills

Cash handling

Customer service

Public interaction

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank in Grosse Pointe, Michigan, seeks a CSR/Teller to deliver exceptional customer service, handle daily cash transactions, and guide customers toward suitable banking solutions. You will contribute to the efficient operation of the Mack-Lochmoor office while maintaining confidentiality and adherence to policy.

The role requires a high school diploma or GED, strong interpersonal skills, and flexible scheduling.