Teller & CSR: Elevate Customer Experience

Fifth Third Bank; Grosse Pointe (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in Michigan is seeking a CSR/Teller to deliver excellent customer service at Mack-Lochmoor in Grosse Point Woods. You will handle transactions, assist customers, and direct complex needs to banking partners.

This full-time role emphasizes accuracy, confidentiality, and adherence to bank policies while supporting daily office operations and referrals to appropriate specialists.

Qualifications

• High school diploma/GED.
• Ability to handle cash with accuracy.
• Strong communication and customer service skills.
• Comfort interacting with the public.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate business partners for consultations.
• Handle daily cash and maintain accurate balancing records.
• Maintain knowledge of bank policies and procedures.
• Refer customers for Retail products and services as appropriate.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Fifth Third Bank in Michigan is seeking a CSR/Teller to deliver excellent customer service at Mack-Lochmoor in Grosse Point Woods. You will handle transactions, assist customers, and direct complex needs to banking partners.

This full-time role emphasizes accuracy, confidentiality, and adherence to bank policies while supporting daily office operations and referrals to appropriate specialists.