Client-Focused Teller & CSR Specialist

Fifth Third; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank in Michigan seeks a CSR/Teller for Mack-Lochmoor (Grosse Point Woods MI) to deliver exceptional service and refer customers to bankers for in-depth conversations. The role emphasizes risk awareness, confidentiality, and adherence to bank policies while supporting daily office operations.

The position is full-time with a focus on building trust and delivering a positive customer experience, within Fifth Third's inclusive, values-driven culture.

Qualifications

• High school diploma or GED required.
• Experience handling cash and interacting with the public.
• Ability to follow dress code and policies.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to bankers for consultative conversations.
• Maintain confidentiality of customer information.
• Handle daily office responsibilities and maintain policy-compliant records.
• Identify customer needs and refer to appropriate partners as needed.
• Support operational efficiency and follow established procedures.

Skills

Customer service

Cash handling

Communication

Public interaction

Education

High school diploma or GED

Job description

Fifth Third Bank in Michigan seeks a CSR/Teller for Mack-Lochmoor (Grosse Point Woods MI) to deliver exceptional service and refer customers to bankers for in-depth conversations. The role emphasizes risk awareness, confidentiality, and adherence to bank policies while supporting daily office operations.

The position is full-time with a focus on building trust and delivering a positive customer experience, within Fifth Third's inclusive, values-driven culture.