Senior CSR & Teller Specialist

Fifth Third; Caledonia (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Caledonia, MI is seeking a Lead CSR/Teller to deliver friendly, accurate service and support daily operations at the financial center.

You will deepen customer relationships, handle cash, process transactions, and refer customers to Bankers for consultative conversations, while upholding our risk and ethics standards.

This full-time role requires a high school diploma or GED, strong judgment, and a flexible schedule to meet business needs.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and retail banking preferred.
• Excellent interpersonal and communication skills.
• Ability to take initiative and make sound judgments.
• Willingness to work flexible schedules.
• Customer-focused with integrity and discretion.

Responsibilities

• Provide outstanding customer service and assist customers with banking needs.
• Refer customers to bankers for consultative discussions.
• Balance cash and maintain accurate records.
• Support daily office operations and teamwork.
• Model Fifth Third core values in all interactions.

Skills

Cash handling

Customer service

Leadership

Public interaction

Scheduling flexibility

Problem solving

Education

High school diploma or GED

Job description

Fifth Third Bank in Caledonia, MI is seeking a Lead CSR/Teller to deliver friendly, accurate service and support daily operations at the financial center.

You will deepen customer relationships, handle cash, process transactions, and refer customers to Bankers for consultative conversations, while upholding our risk and ethics standards.

This full-time role requires a high school diploma or GED, strong judgment, and a flexible schedule to meet business needs.